What do we collect?
We may collect the following:
- Contact information including email address and residence address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
- and a lot of cookies to ensure a smooth and satisfying customer experience
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. These cookies can be used to personalize your website experience. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We store this data temporarily and only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to continuously check which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interests. Please note that once you leave our website by using one of these links, we do not possess any control over that website. Hence, we cannot be responsible for the protection of your private information that you may provide to those websites as those websites do not adhere to this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Payment Gateway Services
All the information that you enter on any of this website's gateways use commercial level security and thus your sensitive data is extremely safe and secure. Please be assured that we do not store your credit/debit card or online bank account information. These details are directly entered by you into the bank payment gateways, which are completely secure. We do not handle this sensitive data or store it.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please email us this request using our Contact Us information.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.